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    • Invoice Financing
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    • MUDRA Loan
    • Startup Business Loan
    • PMEGP
    • MSME Schemes
  • TReDS Services
  • Contact Us
Check Eligibility Book Consultation
Legal

PRIVACY POLICY

Effective Date: 24 August 2026 Last Updated: 24 August 2026

SME Credit Partners ("SME Credit Partners", "we", "us", "our") respects the privacy of individuals who visit our website, contact us or use our services.

This Privacy Policy explains how we may collect, use, process, store, disclose and protect information provided through www.smecreditpartners.com and our related communication channels.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

SME Credit Partners
Office No. 405, 4th Floor, Cloud 9,
Vaishali, Sector 1,
Ghaziabad, Uttar Pradesh – 201010, India
Phone: +91 88179 47009
Email: smecreditpartners@gmail.com
Website: www.smecreditpartners.com

For privacy-related questions or requests, you may contact us using the above details.

2. Information We May Collect

Depending upon how you interact with us, we may collect information including:

A. Contact Information

  • Name
  • Mobile number
  • Email address
  • Business address
  • Communication preferences

B. Business Information

  • Business name
  • Business constitution/type
  • Industry/sector
  • Business vintage
  • Turnover
  • GST information
  • Udyam/MSME registration information
  • Business registration details

C. Financial Information

Where required for a requested financing service, we may collect information such as:

  • Bank statements
  • Financial statements
  • Income tax return information
  • Existing loan details
  • Credit-related information
  • Receivables/invoice information
  • Other financial information necessary for the requested service

D. KYC and Identification Information

Where required and legally permissible, information may include:

  • PAN
  • Aadhaar or other officially recognised identity documents
  • Business KYC documents
  • Authorised signatory information
  • Other documents required for the requested financial service

E. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Pages visited
  • Approximate location derived from technical information
  • Cookies and similar technologies

3. How We Collect Information

We may collect information when you:

  • Submit a website enquiry;
  • Complete an online form;
  • Call or message us;
  • Contact us by email;
  • Request a loan or financial service;
  • Request government scheme assistance;
  • Request TReDS assistance;
  • Communicate with our representatives;
  • Submit documents;
  • Interact with our website;
  • Participate in marketing campaigns or lead-generation activities.

4. Why We Use Your Information

We may use information for purposes including:

  • Responding to enquiries;
  • Understanding your financing requirements;
  • Assessing the services that may be relevant to your request;
  • Facilitating communication with banks, NBFCs, financial institutions or other authorised partners where appropriate;
  • Processing or facilitating financial applications;
  • Providing MSME financing assistance;
  • Providing government scheme-related guidance;
  • Providing TReDS and invoice-discounting assistance;
  • Verifying information and documents;
  • Communicating about requested services;
  • Improving our website and services;
  • Preventing fraud, misuse and unlawful activity;
  • Maintaining business and transaction records;
  • Meeting legal, regulatory and compliance obligations;
  • Responding to complaints and support requests;
  • Sending relevant service-related communications;
  • Sending promotional communications where permitted and appropriately consented to.

Personal data should be processed only for lawful purposes and in accordance with applicable data-protection requirements. The Digital Personal Data Protection Act, 2023 provides for lawful processing and notice regarding personal-data processing.

5. Sharing of Information

We may share relevant information where necessary for providing the requested service, including with:

  • Banks;
  • NBFCs;
  • Financial institutions;
  • Lending partners;
  • Credit guarantee-related institutions or implementing entities where applicable;
  • TReDS platforms;
  • Financiers;
  • Technology/service providers;
  • KYC or verification service providers;
  • Professional advisers;
  • Legal or regulatory authorities where required;
  • Other authorised third parties involved in providing the requested service.

We aim to share only information reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.

6. We Do Not Sell Personal Information as a Business

SME Credit Partners does not intend to sell customers' personal information as a standalone commercial product.

Information may, however, be shared with relevant financial or service partners where necessary to fulfil a customer's request, process an application, provide a requested service, meet legal obligations or for other lawful purposes described in this Privacy Policy.

7. Consent and Lawful Processing

Where required under applicable law, we may request your consent before processing personal information for a specified purpose.

You may have rights relating to your personal data, subject to applicable law, including rights concerning access, correction, withdrawal of consent and grievance redressal.

The Digital Personal Data Protection Act, 2023 provides a framework concerning processing of digital personal data and rights of data principals.

8. Withdrawal of Consent

Where processing is based on consent and applicable law permits withdrawal, you may request withdrawal of consent.

Withdrawal of consent may affect our ability to provide certain services.

For example, if you withdraw permission required for sharing information with a lender, we may not be able to continue processing or facilitating the relevant financing request.

Withdrawal of consent will not affect processing that we are otherwise permitted or required to undertake under applicable law.

9. Accuracy of Information

You are responsible for ensuring that information submitted to SME Credit Partners is accurate, complete and up to date.

If you identify an error in information provided to us, you may contact us to request correction, subject to applicable legal requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing requested services;
  • Maintaining business records;
  • Meeting contractual obligations;
  • Resolving disputes;
  • Preventing fraud;
  • Complying with legal, tax, accounting or regulatory requirements;
  • Establishing or defending legal claims.

Retention periods may vary depending on the nature of the information and the applicable legal or operational requirements.

11. Data Security

We take reasonable measures designed to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

12. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality;
  • Understand website usage;
  • Remember preferences;
  • Analyse traffic;
  • Improve user experience;
  • Support marketing or advertising activities where applicable.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

13. Third-Party Websites

Our website may contain links to third-party websites, including banks, NBFCs, government portals, TReDS platforms and other service providers.

Once you leave our website, the privacy practices of the third party will apply.

SME Credit Partners is not responsible for the privacy practices or security of third-party websites.

We recommend reviewing the privacy policy of each third-party website before submitting personal information.

14. Communications

If you submit an enquiry, request a service or otherwise contact us, we may contact you through:

  • Phone
  • SMS
  • WhatsApp
  • Email
  • Other appropriate electronic communication methods

Communications may relate to:

  • Your enquiry;
  • Your application;
  • Required documents;
  • Service updates;
  • Lender-related communication;
  • Government scheme information;
  • TReDS-related services;
  • Other services requested by you.

Where marketing communications require consent under applicable law, we will seek or rely upon the appropriate lawful basis.

You may request cessation of promotional communications.

15. Marketing and Lead Generation

SME Credit Partners may use digital marketing, advertising platforms, website forms and other lawful lead-generation methods to promote its services.

If you submit your information through an SME Credit Partners advertisement, landing page or enquiry form, your information may be processed for the purpose stated at the time of collection and in accordance with this Privacy Policy.

Where required, appropriate consent mechanisms will be used.

16. Children's Privacy

Our website and services are intended primarily for businesses, entrepreneurs, MSMEs and other adults.

We do not knowingly seek to collect personal information from children for financial service applications.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

17. Fraud Prevention

We may process information to detect, investigate and prevent:

  • Fraud;
  • Identity misuse;
  • Forged documentation;
  • Misrepresentation;
  • Unauthorised transactions;
  • Website abuse;
  • Cybersecurity incidents;
  • Other unlawful activities.

Information may be shared with relevant authorities or service providers where legally permitted or required.

18. Government and Regulatory Requirements

We may disclose information where required by:

  • Applicable law;
  • Court order;
  • Government authority;
  • Regulatory authority;
  • Law-enforcement authority;
  • Tax authority;
  • Other legally authorised body.

Such disclosure will be limited to what is required or permitted by applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services;
  • Technology;
  • Business practices;
  • Applicable laws;
  • Regulatory requirements.

The updated version will be published on this website with a revised "Last Updated" date.

20. Your Privacy Requests

For privacy-related requests, including questions about your information, correction requests or applicable data-rights requests, contact us at:

SME Credit Partners
Office No. 405, 4th Floor, Cloud 9,
Vaishali, Sector 1,
Ghaziabad, Uttar Pradesh – 201010, India
Email: smecreditpartners@gmail.com
Phone: +91 88179 47009

Please provide sufficient information for us to identify the relevant request and respond appropriately.

21. Grievance Redressal

If you have a concern regarding the processing or handling of your personal information, you may contact us using the above contact details.

We will review legitimate complaints and endeavour to respond within a reasonable period, subject to applicable law and the nature of the request.

Where applicable, you may also have the right to approach the relevant statutory or regulatory authority.

22. Applicable Law

This Privacy Policy shall be governed by the laws applicable in India.

Any dispute concerning this Privacy Policy shall be subject to the applicable jurisdiction of the courts in India, subject to applicable law.

23. Acceptance

By using the SME Credit Partners website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the applicable terms of this Privacy Policy, please discontinue use of the website and contact us regarding any information you have already provided.

SME Credit Partners

Business Finance & MSME Financing Assistance

SME Credit Partners

Your trusted financial advisory partner for all your business funding needs.

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  • Business Loan
  • Working Capital
  • Machinery Finance
  • CGTMSE Loan
  • Loan Against Property
  • Invoice Financing

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  • DCGS
  • MUDRA Loan
  • Startup Business Loan
  • PMEGP
  • MSME Schemes

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